Shipping & Delivery
Fast, reliable, and discreet delivery across the UK. Track your order every step of the way.
Delivery Options
Choose the shipping method that works best for you
Standard Delivery
Delivered within 3-5 business days. Perfect for non-urgent orders.
Free Delivery
Enjoy free standard delivery on all orders over £200. No code needed.
What to Expect
We make shipping simple and secure
Discreet Packaging
All orders are shipped in plain, unmarked packaging for your privacy and peace of mind.
Tracking If Requested
Track your order from dispatch to delivery with our comprehensive tracking system when requested.
Secure Handling
Temperature-controlled storage and handling ensures product quality and potency.
International Shipping
We ship to select international destinations. Contact us for rates and availability.
Delivery Timeline
From order to your door
Order Placed
Your order is confirmed and payment processed
Order Processing
We prepare your order within 24 hours
Dispatched
Your delivery is marked as shipped, tracking if requested
Delivered
Your order arrives at your specified address
Frequently Asked Questions
Everything you need to know about shipping
Standard delivery takes 3-5 business days. During peak periods, delivery may take an additional 1-2 days. Orders over £200 qualify for free standard delivery.
Yes, we ship to select international destinations including EU countries, USA, Canada, and Australia. International shipping rates vary by location and typically take 5-10 business days.
If you've requested tracking, you'll receive an email with your tracking number once your order is dispatched. You can track your order on our website or directly with the courier using this number.
If you're not available, the courier will leave a card with redelivery options. You can arrange redelivery or collection from your local depot. Some orders may be left with neighbors at your discretion.
We offer a 30-day return policy on unopened items in their original packaging. Please contact our customer service team to initiate a return and receive a prepaid return label.